Your IT team, backed by ours.
Add the people, tools, monitoring and expertise your internal IT team needs, without giving up control. Your team stays central. CyberSphere fills the gaps.
Keep control. Gain capacity.
Your internal IT team knows the organization best. CyberSphere works alongside them, taking ownership of agreed responsibilities and providing additional support where it creates the most value.
Your team stays central
Your internal team retains visibility, influence and ownership of the technology environment.
Clear responsibilities
We define who handles each area so work moves forward without confusion or unnecessary overlap.
Flexible support
Add the people, tools and expertise your team needs as priorities and workloads change.
More capability without unnecessary overhead.
Choose the resources that complement your internal team and address the areas where additional support is needed.
Help desk capacity
Additional support for users and everyday technology requests.
Monitoring and management
Tools and oversight for devices, systems and infrastructure.
Cybersecurity
Layered protection, monitoring and security expertise.
Technical escalation
Additional expertise for complex issues and unfamiliar systems.
Project support
Extra hands for migrations, upgrades and technology initiatives.
Strategic guidance
Planning and recommendations aligned with organizational priorities.
Support shaped around what your team needs.
There is no single co-managed model. We define responsibilities around your team's strengths, workload and priorities.
Operational support
CyberSphere handles user requests and routine management while your internal team focuses on higher-priority work.
Security and monitoring
Your team manages daily IT while CyberSphere provides monitoring, security tools and additional oversight.
Projects and escalations
Both teams collaborate on complex issues, migrations, upgrades and periods of increased demand.
One environment. Two teams. Clear ownership.
A successful partnership depends on shared visibility, documented responsibilities and communication that keeps everyone aligned.
Clear ownership
Each responsibility has an agreed owner and path for escalation.
Shared visibility
Both teams have the information needed to understand activity, issues and priorities.
Documented environment
Current documentation helps both teams work from the same understanding.
Consistent communication
Regular coordination keeps projects, risks and ongoing work moving forward.
Give your IT team the support to do more.
Let's build a co-managed approach around your team's priorities, responsibilities and current technology needs.